# Reset StackOS Account

In a situation where an account is:

* Not fully configured
* In need of an infrastructure upgrade

You may also face this situation if your pod/container boots and functions perfectly "internally" when you "kubectl exec app-0xAddr -- bash" , but does not respond to external connections.  This usually affects accounts that have been established "long ago" before a major security upgrade.  An account reset will help re-provision your resources under a new security environment.

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**The next step is to either move to a new Metamask account, or "reset" the account.**

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In the case of resetting the account, the procedure is:

* Withdraw the $STACK
* Reset the account
* Redeposit the $STACK

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Below are screenshots that show the process:

![](https://595251010-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Ml8spdZ1HNNSGfvTi3F%2Fuploads%2FQ0R0bZMVY5FdSidedBkV%2FScreen%20Shot%202021-12-03%20at%2010.12.38%20PM.png?alt=media\&token=244f1709-aee1-4090-9764-0631d7a9f74d)

![](https://595251010-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Ml8spdZ1HNNSGfvTi3F%2Fuploads%2Fq1sfcm0kwyfW71YzchYs%2FScreen%20Shot%202021-12-03%20at%2010.12.46%20PM.png?alt=media\&token=e4211d04-4d9d-4c17-ad4b-4cbb127bd3f6)

![](https://595251010-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Ml8spdZ1HNNSGfvTi3F%2Fuploads%2Ft5X4wtXA8MITfc0m7K5u%2FScreen%20Shot%202021-12-03%20at%2010.13.14%20PM.png?alt=media\&token=b9a2764b-52df-44bd-95e7-5e096923ce2d)

![](https://595251010-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Ml8spdZ1HNNSGfvTi3F%2Fuploads%2FJlSTr9T0bUmGrntPNmXC%2FScreen%20Shot%202021-12-03%20at%2010.14.29%20PM.png?alt=media\&token=c9a6175c-4350-4855-b706-4656e130eecd)

![](https://595251010-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Ml8spdZ1HNNSGfvTi3F%2Fuploads%2FmftS6VsoTed7DovvXWQx%2FScreen%20Shot%202021-12-03%20at%2010.14.34%20PM.png?alt=media\&token=ac6d36fd-d907-4a95-9400-64cba5133d0d)

**Your account reset is complete.  You may re-deposit to set up your account again.**